Here is a wonderful wiki of technology tips.  It was developed by Dr. Tacy Holliday, Dr. Lisa D'Adamo-Weinstein, and Craig Lamb                        

specifically for Learning Center Managers:

Technology Tips for the Learning Center Manager

You might be interested in some of the work a colleague (Craig Lamb) and I have been doing at Empire State College (www.esc.edu). 

We conducted a Pre-Conference Instutite at the College Reading & Learning Association (CRLA) Conference on Ocotber 31, 2007.  H

ere is a link to the wiki site associated with that presentation - 

www.docdw.pbwiki.com.  - Lisa