I was looking through some of my old copies of the Learning Center Exchange and found this great article from Jan Norton:

http://www.learningassistance.com/2003/Mar/management_tips.htm.

It was exactly what I needed in the middle of the "beginning of the semester" chaos. Thanks, Jan, for reminding me that we need to lighten up from time to time.

-Penny 

Student Success Coaching: Intentional Training for Professional and Program Development 

Andrea Aduna at the University of San Diego conducted the study above to address the question, "How can I professionally develop the student success coaches, or peer coaches, to better engage with their nontraditional students?"

Academic Coaching Manual

Thanks to the Tomas Rivera Center at the University of Texas San Antonio for sharing their training manual with us.